Terms of Service

Rules and conditions for using our services

1. Acceptance of Terms

By accessing and using the Special Ophthalmology Hospital "Dr Kozomara" website, you accept these terms of use. If you do not agree with these terms, please do not use our website.

2. Medical Services

The information available on this website is for informational purposes only and cannot replace professional medical diagnosis or advice. For any health concerns or questions, please contact our specialists directly.

3. Appointment Booking

All appointments booked through the website are subject to confirmation by our staff. We reserve the right to change or cancel appointments with prior notice to the patient. Please provide all necessary information when booking an appointment.

4. Online Consultations

Online consultations are available via video call or email communication. These consultations are intended for preliminary advice and cannot replace a direct ophthalmological examination. For a complete diagnosis, an in-person examination at our hospital is required.

5. Intellectual Property

All content on this website, including texts, images, logos, and video materials, is the property of Special Hospital "Dr Kozomara" and is protected by copyright. Reproduction or distribution of any content without written permission is prohibited.

6. Disclaimer

The website and all information on it are provided "as is". We do not guarantee the accuracy, completeness, or timeliness of information. Special Hospital "Dr Kozomara" is not responsible for any damages that may arise from the use or inability to use the website.

7. Changes to Terms

We reserve the right to change or update these terms of use at any time. Changes take effect immediately upon publication on the website. We recommend reviewing these terms regularly.

8. Contact

For all questions regarding these terms of use, please contact us via:

  • Email: info@drkozomara.com
  • Phone: +387 51 308 888
  • Address: Cara Lazara 78, 78000 Banja Luka

Last updated: 27.12.2025